3434 Mt. Diablo Boulevard
Lafayette, CA 94549
Hours: Mon-Fri: 7am – 6pm
Sat: 9 am – 12 pm (By Appointment Only)
Established in 2011, this facility was formerly a car dealership and features 20,800 total square feet with 19,000 square feet of production area. By tapping into all of the latest cutting-edge equipment, top-tier systems and the world’s leading products, Mike’s Auto Body in Lafayette fixes thousands of cars annually at this collision repair facility. When people bring their damaged vehicles to Mike’s Auto Body in Lafayette to have them returned to their pre-accident condition, they get the best service available in the entire collision repair industry today. It’s one of the premier body shops in the East Bay and undoubtedly a proud member of the Mike’s Auto Body roster consisting of 12 Bay Area locations.
Travis is a Mike’s Auto Body veteran and a huge part of the company’s management team. He selflessly works as an outstanding mentor for the company at Mike’s Auto Body in Lafayette, as he graciously shares his experience and knowledge with all of his employees. Travis Williams has been with Mike’s Auto Body for 4 years and possesses a total of 20 years in the collision repair industry overall.
Keeping in touch with the customer; offering things like water and coffee, showing genuine concerns, building a relationship, not just a sale, doing what we say we are going to do, and following through. Exceptional customer service stands out from the competition, because anyone can turn out a good product, but ensuring that the customer feels like they were treated like a friend, family member, and trusts in the quality of the repair. Know your business, respect the customer, ask for feedback, and do something with the information to better yourself and your staff.
- Travis Williams, Manager for Mike’s Auto Body in Lafayette